DolnaMart

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DolnaMart.store

Terms & Conditions

DolnaMart

Welcome to DolnaMart. By using our website (www.dolnamart.store) or purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. General Information

  • DolnaMart operates in Bangladesh and caters primarily to customers within the country.
  • By accessing our website, you confirm that you are 18 years or older and have the legal capacity to enter into these terms.

2. Products and Orders

  • All products are subject to availability.
  • Product images are for illustrative purposes. Actual products may vary slightly.
  • Prices are displayed in BDT and may change without prior notice.
  • DolnaMart reserves the right to cancel or refuse an order if there is an issue with stock, pricing, or payment.

3. Payment

  • Payment methods include Cash on Delivery (COD) and online payment gateways (if applicable).
  • Payment for an order must be made in full before dispatch for online payments.
  • We are not responsible for payment errors due to third-party gateways.

4. Shipping and Delivery

  • Orders are delivered within the estimated time frame provided during checkout.
  • Delivery times may vary due to unforeseen circumstances, including weather, transport delays, or public holidays.
  • Customers must provide accurate delivery details. DolnaMart is not liable for delays caused by incorrect information.

5. Returns and Refunds

  • DolnaMart ensures high-quality products. If there is a defect or issue, customers must contact us within 48 hours of receiving the product.
  • Refunds or replacements are at the discretion of DolnaMart after inspecting the product.
  • Products must be returned in their original condition and packaging.

6. Privacy

  • Your personal information will be handled according to our Privacy Policy.

7. Intellectual Property

  • All content on DolnaMart’s website, including text, images, and branding, is owned by DolnaMart.
  • No content may be reproduced, copied, or used without explicit permission.

8. Limitation of Liability

  • DolnaMart is not liable for indirect, incidental, or consequential damages resulting from the use of our products or website.
  • We ensure the highest quality, but DolnaMart cannot guarantee absolute perfection in delivery or appearance.

9. Governing Law

  • These Terms & Conditions are governed by the laws of Bangladesh.
  • Any disputes will be resolved under the jurisdiction of Bangladesh courts.

10. Contact Us

For questions regarding these Terms & Conditions, please reach out:

📞 Phone: +8801928783654
📱 WhatsApp: +8801928783654
📩 Email: contact@dolnamart.store
🌐 Website: www.dolnamart.store

Effective Date: June 18, 2025