Terms of Service

DolnaMart

Welcome to DolnaMart. By accessing or using our website (www.dolnamart.store) and services, you agree to comply with these Terms of Service. Please read them carefully.


1. Acceptance of Terms

By using DolnaMart, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.


2. Eligibility

  • You must be at least 18 years old to use DolnaMart services.
  • By using our site, you represent that you have the legal authority to enter into this agreement.

3. Account Use

  • Some services may require an account (e.g., placing orders).
  • You are responsible for maintaining the confidentiality of your account information.
  • You agree to notify DolnaMart immediately if your account is compromised or unauthorized activity occurs.

4. Orders and Services

  • Orders are accepted subject to availability of products.
  • DolnaMart reserves the right to cancel, modify, or refuse orders for any reason, including pricing errors or stock issues.
  • Product images, descriptions, and prices are provided in good faith. Minor variations may occur.

5. Payment Terms

  • Payments can be made via Cash on Delivery (COD) or online payment gateways (if available).
  • You agree to provide accurate payment information.
  • DolnaMart is not responsible for third-party payment processing errors.

6. Delivery & Shipping

  • Delivery timelines are estimates. Delays may occur due to unforeseen circumstances.
  • You must provide accurate delivery information. DolnaMart is not liable for failed or delayed deliveries caused by incorrect details.

7. User Responsibilities

You agree not to:

  • Use the website for illegal or fraudulent purposes.
  • Interfere with or disrupt the website’s functionality.
  • Post false, harmful, or abusive content in communications with DolnaMart.

8. Intellectual Property

  • All content, logos, designs, and materials on DolnaMart are owned by DolnaMart.
  • Unauthorized use or reproduction of our content is prohibited.

9. Limitation of Liability

  • DolnaMart is not responsible for indirect, incidental, or consequential damages resulting from the use of our website or products.
  • While we aim for high-quality products and services, DolnaMart cannot guarantee absolute perfection.

10. Modifications to Terms

  • DolnaMart may update these Terms of Service from time to time.
  • Changes will be posted on this page with the effective date updated.

11. Governing Law

These Terms are governed by the laws of Bangladesh. Any disputes will be subject to the jurisdiction of Bangladesh courts.


12. Contact Us

For questions about these Terms of Service, please contact us:

📞 Phone: +8801928783654
📱 WhatsApp: +8801928783654
📩 Email: contact@dolnamart.store
🌐 Website: www.dolnamart.store


Effective Date: August 18, 2025